YMCA: Community Outreach Program Director

All applications must be submitted by March 5, 2018


The YMCA of Austin is a 501(c)(3) non-profit serving over 60,000 members and 30,000 program participants every year. The Y is dedicated to building programs for youth development, for healthy living, and for social responsibility that promote strong families, youth leadership, and community development. 


Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Join us and help transform lives


Under the direction of the Program Director II, the Program Director is responsible for the organization, development, delivery and quality of YMCA Programs. The YMCA Programs cover a wide range of causes including drowning prevention and water safety, shrinking the achievement gap, and combatting summer learning loss for communities in high need. Two of the largest programs are the coordination and management of four Learning Centers located at affordable housing sites and oversight and execution of school-year programs, including the Y’s Project SAFE (Safety, Aquatics, Fitness Education) program which has served more than 13,000 Austin area Pre-K and 1st grade students since 2009.

The Director position includes, but is not limited to, developing relationships with apartment managers, schools, principals, parents, program participants, part-time staff and partner agencies; ensuring proper delivery of program curriculum; monitoring, evaluating, and improving program delivery; advertising and promoting; hiring and training; establishing collaborative partnerships; and scheduling enrichment activities for youth, teens, and adults.


Responsible for the daily program operations, including staff & participant experience, training, hiring, evaluations, communication, and all related and required paperwork. 

The member relations aspect of this position requires that relationship building be a top priority at all times, attending to the needs and requests of members, program participants, volunteers, and all people associated with the YMCA in a courteous and friendly manner.

Specific Duties:

  • Recruit, identify, interview, and hire Learning Center and Project SAFE staff.
  • Ensure all new staff complete YMCA of Austin paperwork and required trainings.
  • Monitor and update all required staff certifications and scheduling of trainings.
  • Observe and evaluate programs and staff regularly.
  • Ensure Y values and TEKS standards are included in curriculum and daily activities.
  • Ensure completion of required program and participant paperwork.
  • Regularly communicate with Apartment Manager, schools, other Y branches/staff, and partner agencies (ie Colin’s Hope) and develop strong working relationships.
  • Exceed expectations of Apartment Manager, schools, other Y branches/staff, and partner agencies.
  • Create and Conduct recruitment events/flyers, monthly calendars, and other promotional materials to advertise Learning Center and Project SAFE programs.
  • Identify and cultivate community partnerships to enhance existing on-site programming.
  • Ensure timely collection of Project SAFE program metrics – outputs and outcomes.
  • Conduct outreach events, orientations and engagement opportunities for each program.
  • Schedule and ensure delivery of summer Swim Safe lessons.
  • Enhance existing child care programming with teen and adult initiatives.
  • Participate in Program Services and YMCA of Austin association special events.
  • Assist in special projects and activities as required by supervisor 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education: Bachelor’s degree from an accredited college or university strongly preferred. Major course work in non-profit, recreation management, education, child development, public policy, public health, or other related field is preferred.
  • Experience: Two or more years of professional experience is preferred. Direct experience in child care and / or supervising staff is preferred. Previous YMCA experience strongly preferred.
  • Language Skills: Bilingual (Spanish and English) strongly preferred
  • Technical Skills:
    • Demonstrated maturity and leadership skills
    • Experience or aptitude in supervising employees
    • Energetic, assertive, and goal oriented
    • Strong communication and computer skills
    • Ability to take direction and work well with others
    • Must assume responsibility for accuracy and timeliness of work product
    • Willingness to work evenings, weekends, and holidays as needed to meet deadlines
    • Able to multi-task
    • Ability to fulfill the requests of partners as needed
    • Interest, knowledge, skill, and enthusiasm in the area of resident population programming and / or drowning prevention and water safety
    • Ability to speak effectively before groups of members, participants, or employees of the Association
    • Ability to deal with problems involving several concrete variables in standardized situations. 


  • Hold or have the ability to become CPR, First Aid, and Basic Water Rescue certified
  • Required to complete the following online trainings upon hire: Before & After School Program, Child Abuse Prevention, Appropriate Touch, Bloodborne Pathogens, Foundations of Listen First, and Intro to Cause and Culture.

The salary range for this position is $37,000 to $41,000, depending on experience, with full benefits package including medical, dental, and vision insurance plus employer-matched retirement upon reaching eligibility.

Visit the YMCA website to apply. 


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