Keep Austin Fed: Logistics Coordinator (Half-time Position)

Position Summary: Keep Austin Fed's mission is to reduce hunger and help the environment by connecting surplus food and neighbors in need. The Logistics Coordinator is responsible for the overall day-to-day operations of pickup and delivery of food donations. Working closely with the Program Director, the Coordinator creates and tracks events in our online management system and develops procedures to handle atypical food donations or donations without volunteers or recipients. The Coordinator guides and motivates the SWAT dispatch team that handles last-minute donations and has most of the real-time communication with food contributors, recipient organizations, and volunteers and addresses any problems or difficulties. 

Position Description:
The Logistics Coordinator is responsible for the overall day-to-day operations of pickup and delivery of food donations. Working closely with the Program Director, the Coordinator creates and tracks events in our online management system and develops procedures to handle a typical food donations or donations without volunteers or recipients. The Coordinator guides and motivates the SWAT dispatch team that handles last minute donations and has most of the real-time communication with food contributors, recipient organizations, and volunteers and addresses any problems or difficulties. This half-time position reports to the Program Director and is based in Austin, Texas.


Responsibilities:
• Maintaining the online calendar of scheduled food runs
• Managing the schedule and procedures of the SWAT dispatcher team
• Creating and coordinating logistics team for SWAT food donations
• Performing “beta” runs of new food donors and recipients to troubleshoot the details
• Identifying volunteers to take on otherwise unfilled food runs
• Monitoring for last-minute cancellations of volunteers and engaging the SWAT process
• Ensuring tracking of volunteer impacts


Preferred Qualifications:
• Bachelor’s degree or above in relevant field
• Two years experience managing complex logistical processes
• Proficient with technology and ability to master online systems for managing logistics of food rescue
• Strong people skills and ability to motivate volunteers, potential food contributors, and food recipient organizations
• Flexibility and ease in operating in a rapidly changing environment
• Excellent organizational and problem-solving skills and track record of managing
• Demonstrated ability to work successfully with a diverse group of stakeholders
• Commitment to the mission of Keep Austin Fed and passion for addressing food waste and food insecurity in Austin


Contacts:
• Requires contact by telephone, text, written communication, and in-person with commercial food retailers, charitable agencies, and volunteers.

Equipment Used:
• Desktop computer, laptop computer, telephone. Applicant will be using their own personal equipment for daily operations; no computer or phone is provided by Keep Austin Fed.

Working Conditions:
• Work is carried out in several settings, including stores, offices, home, etc.
• Hours are fairly flexible throughout the day. Occasional evening or weekend hours may be required.
• Anticipated meetings with Program Director once per week. May occasionally be asked to join the Board of Directors meetings (3rd Thursday of the month, 7:30 – 9:30 pm)
• Travel anticipated between food contributor and recipient sites and home office.

Application Process:
Send resume, cover letter, and two references to info@keepaustinfed.org.
Applications will be accepted until the position is filled. Keep Austin Fed is an equal opportunity employer. We actively seek to build an organization that reflects the diversity of the population we serve.

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