Family and Community Outreach Associate - Austin Achieve Public Schools

The Family & Community Outreach Associate will work with the Family & Community Engagement team. She/he will work to foster relationships and represent Austin Achieve as a high-quality, public education organization. The Family & Community Outreach Associate will implement all aspects of Austin Achieve’s new family engagement program, including recruitment, retention, and appreciation activities.

 Essential Duties and Responsibilities:

-Manage information using the Austin Achieve new family online database

-Conduct phone calls to new families to assist with the application and registration process

-Build and maintain strong relationships with prospective families

-Manage the school uniform store

-Conduct presentations at neighborhood centers, churches, and community fairs

-Promote new parent engagement through events at local businesses

-Participate in community fairs and other outreach events

-Participate in community block-walks

-Other family outreach and community engagement functions, as needed


Qualifications & Requirements:

-Spanish Fluency (oral and written) Please note - Full-fluency is required as all essential communication will be conducted in Spanish and English.

-Interest in education and family engagement

-Good public speaking and presentation skills

-High level of digital fluency

– prior experience in CRM data entry a plus

-Excellent interpersonal and relationship-building skills

– prior experience in -customer service a plus

-Event coordination experience

-Highly organized, solid time management skills

-The ability to prioritize and juggle multiple projects at once

-Strong decision-making skills and the ability to succeed in a fast-paced environment

-Trustworthy and dependable

-Some evening and weekend work will be required


Please submit an application at


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