The Central Texas Food Bank (CTFB) is working hard to close the hunger gap and we want you to join us! Our mission is “to nourish hungry people and lead the community in the fight against hunger”. We are accomplishing this not only with our amazing programming and fundraising events but by hiring motivated, mission-driven employees who have the drive to end hunger.
The Central Texas Food Bank is looking for a Children’s Programs Manager to lead our Child Hunger Strategy Team. The Children’s Programs Manager is a key member of the Programs team and plays a lead role in managing CTFB’s direct client distribution programs with a specific focus on children’s programming, including Kids Cafe/CACFP, Summer Food Service Program (SFSP), and the BackPack program. As the Children’s Programs Manager, you will support both internal and external program operations, act as a liaison between the Food Bank’s program host sites and the Central Texas Food Bank, play a key role in building strategic relationships with existing Food Bank program partners and identify new strategic partnership opportunities. In addition, you and your team will be responsible for monitoring Food Bank program partners for compliance in distribution, policy requirements and Civil Rights. The Children’s Programs Manager works independently and collaboratively with Food Bank staff across departments to plan, manage, and implement overall program activities. While in this role, you will manage a team of full-time Program Coordinators plus additional seasonal staff, Food Bank VISTAs and interns, as assigned.
As the Children’s Programs Manager, you will
- Maintain the Food Bank’s SFSP and CACFP TX-UNPS accounts with the Texas Department of Agriculture (TDA) including application submission, reimbursement submission, program updates.
- Develop and monitor approved Food Bank program sites throughout the Food Bank service area in accordance with Food Bank, USDA and Feeding America program policies and guidelines.
- Provide training, technical assistance, and other customer service support for program and program host sites.
- Manage relationships with and provide excellent customer service to Food Bank program partners, along with managing partner expectations and changing partner needs.
- Research service territory for gaps in service and support efforts to expand programs to reach underserved communities within the Food Bank service area. Monitor program activities to ensure quality and accuracy of Food Bank programs. Provide critical input on long- and short-term program planning and development.
- Develop and effectively manage project timelines to ensure timely completion of program deliverables.
- Lead, organize and facilitate regular meetings and trainings among community program partners to ensure efficient and productive program implementation.
- Design and maintain data tracking and reporting tools to manage children’s programming including daily reporting metrics, monthly closeout, budget updates and maintenance of program documents such as guidelines, SOPs, etc.
- Orient new and current program partners on Food Bank program policies and procedures.
- Represent the Food Bank in face-to-face meetings with existing and prospective community partners.
- Create team processes and monitoring schedule to create a high functioning support system for program partners.
- Supervise Children’s Programs team staff members, conduct performance appraisals, provide guidance, training and development.
- Work across departments to ensure efficient logistical procedures for ordering, managing, and delivering children’s meals to program sites.
You are a great candidate if you have
- Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA): Public policy, Social Work, Business or related field required.
- Experience managing and supporting a team.
- Experience working with volunteers and families of varying socio-economic backgrounds.
- Experience with program development and implementation.
- Availability to work a flexible schedule to accommodate various needs of the children’s programs.
- Excellent analytical, interpersonal, organizational, and communications skills.
- Ability to organize and manage multiple projects with attention to detail and accuracy while adhering to deadlines in a fast-paced environment.
- Ability to manage time efficiently and to work independently with minimum supervision.
- Demonstrated excellence in written and verbal communication.
- Strong analytical ability to utilize program data to inform program development.
- Ability to work effectively with other Food Bank staff and volunteers in a collaborative environment.
- Proficiency in Microsoft Applications including Microsoft Office, Excel, Email, and Internet Research; advanced experience in Excel preferred.
Bonus points for
- Experience with food distribution programs preferred, but not required.
- Knowledge of federal feeding programs (CACFP/SFSP) preferred.
- Organizing and managing multiple projects under aggressive timelines.
- Proven demonstration of good judgment and discretion.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
- Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, repetitively lift and carry 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
- Conditions may include working inside, working around machines with moving parts and moving objects, working closely with others, working alone, and working protracted or irregular hours.