Case Manager, Workers Assistance Program

Workers Assistance Program is currently seeking a part-time case manager to work within our Independent Case Management Service (ICMS) program. The ICMS program, part of the Youth Advocacy division, serves youth currently involved with Travis County Juvenile Probation and their families.

Case managers work with youth and caregivers who face multiple challenges and require support to meet those challenges. ICMS case managers assist youth and their family members through service coordination, advocacy, coaching, and resources linkages.

Case management responsibilities include conducting client and family assessments; working with clients to set goals and develop service plans; referring clients to basic needs services (treatment, educational programs, employment, legal, parenting, and any other relevant services). They will be required to coordinate services, conduct ongoing follow up through home, school, and community visits; advocating on behalf of clients; providing skills training related to goal-setting, decision-making, problem solving, and communication.

Case managers participate in weekly staffing and also assist with some field trips and community service activities for youth in the program.


Bachelor's degree with minimum one year of experience working with children, adolescents, or families in direct service setting.

Ability to establish and maintain good working relationships with clients, other organizations, and partner providers. Ability to communicate effectively, both orally and in writing. Knowledge of community resources and ability to work effectively with diverse populations. Ability to use personal computer, cell phone and vehicle.

Bilingual candidates are preferred in English and Spanish.

Must have a good driving record and valid driver's license.

This is a part-time position, 15-25 hours per week, with flexible scheduling.

To Apply:

Please EMail a letter of interest and resume to with the subject title "ICMS Case Manager Position". You may also visit for more information.


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